Mission
Shop Max Trading and Service Co., Ltd. is a Vietnam-based e-commerce retailer specializing in quality household products. Our mission is to bring practical, affordable, and well-designed home solutions to customers through leading online platforms such as Shopee, Lazada, and Tiki. Founded with a deep understanding of the evolving needs of modern consumers, Shop Max is committed to providing not only good products but also excellent service. We focus on creating a seamless and convenient shopping experience — from product discovery to delivery and after-sales support. Our operations are built on three core principles: customer-centricity, operational efficiency, and digital innovation.
We invest in technology to enhance our logistics, streamline warehouse management, and personalize customer care, ensuring that every interaction reflects our commitment to quality and trust. In addition to retail, Shop Max also supports small and medium-sized enterprises in navigating the world of e-commerce. Through our experience and network, we aim to become a reliable partner in helping other businesses grow and succeed online. With a dedicated team and a clear vision, Shop Max strives to be one of the most trusted and approachable online retail brands for Vietnamese households.